Effective Date: 01/07/2024

Venture Psychology Co. (referred to as “we,” “us,” or “our”) respects the importance of privacy and security of your personal information. This Privacy Policy outlines how we collect, hold, use, and disclose your personal information.

By visiting our website (http://www.venturepsychologyco.com.au/), using our products or services, or otherwise providing us with your personal information, you consent to the use and disclosure of your personal information as described in this Privacy Policy.

What Personal Information We Collect

We collect personal information necessary to respond to your queries and provide the products or services you request. This information generally includes your name, address, contact details (such as phone number, email address), and payment information.

How We Collect Personal Information

We collect personal information directly from you, for example, by email, via our website, over the phone, in person, or through engagement paperwork. You are not required to provide personal information, but without it, we may be unable to assist you or provide you with our services.

Additionally, we automatically collect certain information when you visit our website, such as the type of browser and operating system you use, your IP address, and how you use our website. This information may sometimes personally identify you.

If you provide personal information about another individual, you must:

• Inform that individual that you will provide their information to us and that we will handle their information according to this Privacy Policy.

• Provide that individual with a copy of this Privacy Policy or refer them to it.

• Warrant that you have that individual’s consent to provide their information to us.

How We Use Personal Information

We use personal information for the purpose it was provided or for related purposes permitted by law. These purposes include:

• Responding to your inquiries.

• Providing you with our products or services.

• Offering marketing material about special promotions, new products, and services, and upcoming events (if you opt-in to receive such information).

• Any other purposes identified at the time of collecting your information.

How We Disclose Personal Information

We may disclose your personal information to third parties who provide services on our behalf, such as IT and infrastructure providers. We do not share, rent, or sell your personal information beyond these circumstances, except as required by law, such as in response to a court order or law enforcement request.

Use of Pseudonym

You may use a pseudonym when making an online inquiry. However, we will need your email address to respond.

Security of Personal Information

We take reasonable steps to protect your personal information from loss, misuse, interference, and unauthorised access, alteration, or disclosure. While we strive to secure your information, no data transmission over the Internet can be guaranteed to be completely secure. You should protect your personal information (e.g., usernames and passwords) and notify us of any security breaches as soon as possible.

Accuracy, Access, and Correction

We take reasonable steps to ensure your personal information is accurate, complete, and up-to-date. We rely on you to advise us of any changes to your personal information. You may request access to the personal information we hold about you and ask us to update or correct it.

What If You Have a Complaint?

If you wish to make a complaint about a breach of this Privacy Policy or the privacy principles of the relevant privacy laws, contact us using the details below. Provide sufficient details and any supporting evidence. A Director of Venture Psychology Co. will investigate and determine the steps to resolve your complaint. We will notify you in writing of the outcome. If you are not satisfied, you can discuss your concerns with us or lodge a complaint with the relevant Privacy Commissioner.

Revisions to Our Privacy Policy

We reserve the right to revise this Privacy Policy periodically. Please review it regularly for changes. If we make material changes, we will notify you by email or via a notice on our homepage. Continued use of our website, products, services, or provision of further personal information constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have any questions or concerns about our Privacy Policy or its implementation, please contact us at:

Venture Psychology Co.
Email: hello@venturepsychologyco.com.au

Thank you for choosing Venture Psychology Co. We are committed to protecting your privacy.