FAQs
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Payments can be made via direct deposit or through an online payment link provided at the time of your sessions.
We are committed to making this as convenient for you as possible. That’s why we will process all Medicare rebates swiftly and have payment links/ direct deposits available to you at any time prior to the session.
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Online therapy can feel different to in-person therapy. If you have any questions or concerns, feel free to contact hello@venturepsychologyco.com.au and we would be happy to help.
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You schedule an appointment, receive a secure link, and join the session at the scheduled time using a computer, tablet, or smartphone with internet access.
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Yes, studies have shown that online therapy with a psychologist can be as effective as in-person therapy for many issues, including anxiety, depression, and stress management.
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Sessions typically last 50 minutes, and your psychologist will take 10 minutes to complete the session note and any relevant report writing.
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If you are claiming through a Mental Health Care Plan, you are eligible for a rebate of $149.05 on 10 sessions per calendar year. Many insurance plans cover therapy, especially in light of increased demand for psychological services. Check with your provider to confirm coverage.
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Let the psychologist know at your earliest convenience and they will discuss an alternate time. Cancellations that occur within 24 hours will incur a cancellation fee.
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Venture Psychology Co is not a suitable service during an emergency or crisis situation. If you need immediate help, contact emergency services or visit your nearest emergency room. Additional resources like KidsHelpline and Lifeline are also accessible.